Our Ethos
At Treasuring Tresses, our ethos revolves around the belief that holistic hair care goes beyond mere aesthetics—it's about nurturing the overall well-being of our clients. We are committed to providing personalized attention, incorporating mindful practices, and promoting environmental consciousness in everything we do.
There’s More..
Here’s a breakdown of the core principles:
1. Holistic Well-being: The service integrates treatments that care for the body and mind, recognizing the intrinsic connection between physical appearance, particularly hair health, and overall well-being. By using holistic products and practices, the experience aims to nurture not just the hair and scalp but also the client’s sense of peace and relaxation.
2. Personalized Care: Acknowledging the uniqueness of every individual’s hair and scalp needs, the experience is highly customizable. This tailored approach ensures that each client receives the most effective treatment, addressing specific concerns and aspirations for their hair and scalp health. It’s a commitment to delivering not just a service but a personal care journey.
3. Environmental Consciousness: The choice of filtered water and holistic products reflects a dedication to sustainability and eco-friendliness. By prioritizing tools and treatments that are gentle on the planet, the service aligns with values of environmental stewardship. It’s about offering luxury and effectiveness without compromising the health of our planet.
4. Innovative and Therapeutic Techniques: Utilizing advanced tools like the filtered water hose head and integrating therapeutic practices such as steam treatments and scalp massages, the service blends tradition with innovation. This approach underscores a commitment to providing the best possible care through methods that are both time-honored and cutting-edge.
5. Deep Nourishment and Restoration: The ultimate goal is to deliver a deeply nourishing and restorative experience. From detoxifying the scalp to increasing hydration levels and promoting hair growth, every step is designed to leave the hair healthier, more vibrant, and resilient. This ethos places a strong emphasis on long-term hair health rather than temporary fixes.
By embracing these principles, the “Therapeutic Shampoo Experience” aims to offer a service that is as enriching and restorative for the spirit as it is for the hair and scalp, embodying a comprehensive approach to beauty and wellness.
Our Policies
Online Salon Services Agreement
Welcome to Treasuring Tresses’s website. By booking services through our website, you ("Client") agree to the following terms and conditions ("Agreement"). This Agreement governs your use of Treasuring Tresses's online booking service, and by proceeding with the booking and making a deposit, you signify your understanding and agreement to these terms.
Payment
1. Deposit: A 35% non-refundable deposit is required at the time of booking to secure the appointment. This deposit will be applied towards the cost of the initial service booked by the Client.
2. Payment Method: The Salon accepts all major credit cards, Apple Pay, Zelle and CashApp. A 3.5% service fee will be added to the total at the time of checkout, no matter the payment method.
3. Rescheduling: Clients may reschedule their appointment twice for the same service within six months of the original appointment date without forfeiting the deposit. Rescheduling more than twice results in the forfeiture of the deposit, requiring a new booking and deposit.
4. Transferability: Deposits are not transferable to another person but may be applied to a different service within the Salon's offerings.
5. Final Payment: Upon checkout and submitting the remainder of the balance, the Client acknowledges that the services provided met their expectations and they were satisfied with the service.
Cancellation and No-Show
1. Cancellation Policy: Clients may reschedule their appointment without penalty up to 24 hours before the scheduled time. Cancellations or rescheduling within 24 hours of the appointment time will result in the forfeiture of the deposit, and a new booking will be required for future services. Cancellations day of will result in the full-service amount being charged.
2. No-Show: Failure to show up for an appointment without cancellation will result in the full-service amount being charged to the card on file. If the charge is unsuccessful, an invoice will be sent to the Client, with a three-business-day payment window. Failure to settle the invoice may lead to banning from the Salon and potential legal action.
3. Grace Period: A 10-minute grace period is allowed for late arrivals. Beyond 15 minutes without communication from the Client, the appointment will be considered canceled, and the deposit forfeited.
Our Service
1. Service Issues: If a Client experiences issues with their service, they must contact the Salon within three business days for a complimentary evaluation and correction. Beyond three business days, corrections may incur a fee of 0-20%, depending on the service that needs adjustment. Lack of communication from the Client regarding service dissatisfaction waives the right to dispute charges or pursue legal action against the Salon.
Intellectual Property and Artwork
1. Intellectual Property: No individual may use information posted on the Salon's website, or social media, or discussed within the Salon premises for personal gain without explicit permission.
2. Artwork and Media: All photographs and videos taken at the Salon may be used by the Salon for marketing, advertising, and branding purposes on any platform without prior notice to the Client. Such media remains the property of the Salon.
Modifications to the Agreement
1. Treasuring Tresses reserves the right to modify these terms and conditions at any time. Your continued use of our services after such changes constitutes your acceptance of the new terms.
Governing Law
This Agreement shall be governed by and construed under the laws of Florida. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Florida.
By booking an appointment through the Salon's website, the Client acknowledges they have read, understood, and agreed to the terms and conditions outlined in this Agreement.
In Short, you’ll be on time, if you’re running behind you’ll notify us and we’ll do the same, if you’re more than 20 minutes late your appointment and deposit may be compromised. If we need to cancel your appointment, your deposit will be refunded. By submitting your deposit, you vow to honor, cherish, and obey the commitment and policies written here.
The Commitment
At Treasuring Tresses, we are dedicated to ensuring that your experience with us not only meets but exceeds your expectations. We strive to deliver unparalleled service and exquisite care to every client. In our commitment to your satisfaction, we understand that there may be instances where the outcome may not fully meet your expectations.
Should you find yourself not completely satisfied with the service provided, we kindly ask that you inform us either at the time of your service or within 48 hours following the completion of your service. Although all services rendered by Treasuring Tresses are non-refundable, we are committed to addressing your concerns by offering a complimentary corrective service. This offer applies strictly to instances where the service did not align with the agreed-upon expectations due to an oversight or mistake on the part of your stylist, and not to changes in preference or mind after the service has been completed.
To qualify for a corrective service, clients must contact Treasuring Tresses within 48 hours post-service to express their concerns and arrange for a consultation. Please note that corrective services will only be considered if requested within five days of the initial service date, ensuring timely and effective resolution of any issues.
Furthermore, Treasuring Tresses reserves the right to refuse service to anyone demonstrating inappropriate behavior towards any of our staff members or other clients. This policy is in place to maintain a respectful and safe environment for everyone in our salon.
By adhering to these guidelines, we aim to uphold our standard of excellence and ensure your experience at Treasuring Tresses is nothing short of extraordinary.We make every attempt to ensure that you are satisfied with your experience at Treasuring Tresses. In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.
All services are non-refundable but we will be more than happy to schedule a corrective service free of charge. The service must be a mistake from your stylist not something you might have changed your mind about after the service was performed. Customers have 48 hours to contact the salon to receive a complementary service to discuss any dissatisfaction. Corrective services will not be allowed five days after the initial service date.
Treasuring Tresses has the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff members or customers/clients.
Meet Mo
Master Stylist | Educator
Originally from Brooklyn, New York, Monique Jackson has always been fueled by a clear vision. Her ambition is to refine her skills as a natural hair stylist, inspire and educate both her students and peers, and provide them with the necessary resources to thrive in the beauty industry.
Monique has always been committed to serving as a role model, continually honing her skills as a natural hair stylist on a journey that led her to relocate to Pittsburgh in 2009. This move challenged her but also offered opportunities for growth and development. It was here that Monique began her career in styling, eventually earning the title of Master Stylist at Matrix Concept Salon and working in various salons along the East Coast. Her passion for understanding hair and scalp health spurred her to become a licensed Cosmetology Educator, further deepening her expertise.
Monique's teaching career included roles at Pittsburgh Public School, Empire Beauty Group, and Arrojo Cosmetology. Her talents were showcased not only as a hairstylist for the Pittsburgh Steelers but also for numerous designers at New York Fashion Week. In 2016, Monique relocated to Orlando, where she established her first salon suite in Altamonte Springs during the COVID-19 pandemic. Holding active licenses in Pennsylvania, New York, and Florida, Monique enjoys the freedom to travel, educate other natural hair stylists, and continuously expand her knowledge in the beauty industry, all while based out of her salon in Altamonte Springs.
Monique's passion for the beauty industry and commitment to promoting hair and scalp health have been the driving forces behind her career. With an increase in clients facing conditions like alopecia and seborrheic dermatitis, she has sought out certifications in Alternative Medicine to offer holistic salon treatments. In 2023, Monique took a significant step by starting to transform Treasuring Tresses into a holistic salon that merges hair care with nutrition and faith. She is currently working towards Trichology and Nutrition certifications, with the goal of making Treasuring Tresses a sanctuary where individuals can embrace their beauty through a divine lens and understand the vital connection between nutrition and their overall well-being.
All in all, Monique Jackson's journey from a visionary stylist in Brooklyn to a pioneering figure in holistic beauty in Altamonte Springs epitomizes a relentless pursuit of growth, education, and innovation. By integrating her expertise in natural hair care with holistic practices, Monique aspires to create a transformative space at Treasuring Tresses. This endeavor not only highlights her dedication to her craft and clients but also her commitment to fostering a deeper understanding of the holistic relationship between beauty, health, and spirituality.